What warranty coverage do HYSF connectors include?

HYSF Connector Warranty Coverage

We stand behind the quality of our underwater connectors with industry-leading warranty protection.

Standard Warranty (2 Years)

All HYSF connectors include:

• 2-year coverage from date of shipment
• Manufacturing defect protection
• Material failure coverage
• Free repair or replacement
• Technical support included

What’s Covered

• Housing cracks or fractures (normal use)
• Seal failures under rated conditions
• Electrical contact failures
• Corrosion of protected surfaces
• Manufacturing workmanship issues

What’s Not Covered

• Damage from misuse or abuse
• Operation beyond rated specifications
• Improper installation or mating
• Unauthorized modifications
• Normal wear of consumable parts (O-rings)
• Damage from incompatible chemicals

Extended Warranty Options

Warranty Claim Process

1. Contact our support team with issue details
2. Provide photos and failure description
3. Receive RMA number for return
4. Ship defective unit to our facility
5. Engineering evaluation (5-7 days)
6. Repair/replacement or credit issued

Warranty Support

Our technical team provides:

• Failure analysis reports
• Application engineering support
• Preventive maintenance recommendations
• Training on proper installation

Questions about warranty? Contact our support team for assistance.