{"id":3898,"date":"2026-03-01T11:23:52","date_gmt":"2026-03-01T11:23:52","guid":{"rendered":"https:\/\/hysfsubsea.com\/?post_type=knowledge-base&p=3898"},"modified":"2026-07-20T15:07:30","modified_gmt":"2026-07-20T15:07:30","slug":"can-i-order-samples-before-placing-a-large-order","status":"publish","type":"knowledge-base","link":"https:\/\/hysfsubsea.com\/ja\/knowledge-base\/can-i-order-samples-before-placing-a-large-order\/","title":{"rendered":"Can I order samples before placing a large order?"},"content":{"rendered":"

Quick Answer<\/h2>\n

Yes!<\/strong> We encourage sample orders before production quantities. Samples available for all standard products and most custom configurations.<\/p>\n

Sample Ordering Policy<\/h2>\n

Who Can Order Samples<\/h3>\n
    \n
  • Evaluation and testing purposes<\/li>\n
  • Prototype development<\/li>\n
  • Quality verification before production orders<\/li>\n
  • Research and educational projects<\/li>\n<\/ul>\n

    Sample Quantity Limits<\/h3>\n
      \n
    • Standard products:<\/strong> Up to 10 pieces per model<\/li>\n
    • Custom products:<\/strong> 1-3 pieces for evaluation<\/li>\n
    • Mixed orders:<\/strong> Up to 5 different models per order<\/li>\n<\/ul>\n

      Sample Pricing<\/h2>\n

      Standard Products<\/h3>\n
        \n
      • 1-2 pieces:<\/strong> List price<\/li>\n
      • 3-5 pieces:<\/strong> 10% discount<\/li>\n
      • 6-10 pieces:<\/strong> 15% discount<\/li>\n<\/ul>\n

        Custom Products<\/h3>\n
          \n
        • Setup\/NRE fee:<\/strong> May apply ($200-500)<\/li>\n
        • Unit price:<\/strong> Same as production pricing<\/li>\n
        • Setup fee refund:<\/strong> Credited on orders of 50+ pieces<\/li>\n<\/ul>\n

          Sample Lead Time<\/h2>\n

          In-Stock Items<\/h3>\n
            \n
          • Processing:<\/strong> 1-2 business days<\/li>\n
          • Shipping:<\/strong> 3-7 days (express)<\/li>\n
          • Total:<\/strong> 4-9 days<\/li>\n<\/ul>\n

            Made-to-Order Samples<\/h3>\n
              \n
            • Production:<\/strong> 2-3 weeks<\/li>\n
            • Testing:<\/strong> 3-5 days<\/li>\n
            • Shipping:<\/strong> 3-7 days<\/li>\n
            • Total:<\/strong> 3-4 weeks<\/li>\n<\/ul>\n

              Custom Configuration Samples<\/h3>\n
                \n
              • Engineering:<\/strong> 1 week<\/li>\n
              • Production:<\/strong> 2-3 weeks<\/li>\n
              • Testing:<\/strong> 1 week<\/li>\n
              • Total:<\/strong> 4-5 weeks<\/li>\n<\/ul>\n

                Sample Request Process<\/h2>\n

                Step 1: Submit Requirements<\/h3>\n

                Email with:<\/p>\n

                  \n
                • Product model(s) of interest<\/li>\n
                • Quantity needed<\/li>\n
                • Application description<\/li>\n
                • Required delivery date<\/li>\n<\/ul>\n

                  Step 2: Receive Quote<\/h3>\n

                  We will provide:<\/p>\n

                    \n
                  • Sample pricing<\/li>\n
                  • Lead time confirmation<\/li>\n
                  • Shipping options and cost<\/li>\n<\/ul>\n

                    Step 3: Place Order<\/h3>\n

                    Confirm order and make payment:<\/p>\n

                      \n
                    • Payment terms: 100% in advance for samples<\/li>\n
                    • Accepted: Wire transfer, PayPal, credit card<\/li>\n<\/ul>\n

                      Step 4: Receive and Evaluate<\/h3>\n

                      Upon receipt:<\/p>\n

                        \n
                      • Inspect for damage<\/li>\n
                      • Test per your requirements<\/li>\n
                      • Provide feedback to our team<\/li>\n<\/ul>\n

                        Technical Support for Samples<\/h2>\n

                        Included with Sample Order<\/h3>\n
                          \n
                        • Product datasheets<\/li>\n
                        • Installation instructions<\/li>\n
                        • CAD drawings (on request)<\/li>\n
                        • Email technical support<\/li>\n<\/ul>\n

                          Additional Support (Available)<\/h3>\n
                            \n
                          • Video call technical consultation<\/li>\n
                          • Custom configuration guidance<\/li>\n
                          • Integration assistance<\/li>\n<\/ul>\n

                            Sample Shipping Options<\/h2>\n

                            Express (Recommended)<\/h3>\n
                              \n
                            • Carriers:<\/strong> DHL, FedEx, UPS<\/li>\n
                            • Delivery:<\/strong> 3-5 business days<\/li>\n
                            • Tracking:<\/strong> Included<\/li>\n<\/ul>\n

                              Standard<\/h3>\n
                                \n
                              • Carriers:<\/strong> National postal services<\/li>\n
                              • Delivery:<\/strong> 7-15 business days<\/li>\n
                              • Tracking:<\/strong> Limited<\/li>\n<\/ul>\n

                                Return Policy for Samples<\/h2>\n

                                Acceptable Returns<\/h3>\n
                                  \n
                                • Defective products (within 30 days)<\/li>\n
                                • Wrong item shipped<\/li>\n
                                • Damaged in shipping<\/li>\n<\/ul>\n

                                  Non-Returnable<\/h3>\n
                                    \n
                                  • Custom configured products<\/li>\n
                                  • Products showing signs of use<\/li>\n
                                  • Orders after 30 days<\/li>\n<\/ul>\n

                                    Return Process<\/h3>\n
                                      \n
                                    • Contact us within 30 days of receipt<\/li>\n
                                    • Provide photos and description of issue<\/li>\n
                                    • Return authorization will be issued<\/li>\n
                                    • Refund or replacement upon inspection<\/li>\n<\/ul>\n

                                      From Sample to Production<\/h2>\n

                                      After Successful Sample Evaluation<\/h3>\n
                                        \n
                                      1. Submit production order requirements<\/li>\n
                                      2. Sample cost credited on orders over $5000<\/li>\n
                                      3. Production lead time: 4-8 weeks typical<\/li>\n
                                      4. Volume pricing applies<\/li>\n<\/ol>\n

                                        How to Order Samples<\/h2>\n

                                        Email: info@hysfsubsea.com<\/p>\n

                                        Subject: Sample Request – [Your Company Name]<\/p>\n

                                        Include: Product models, quantities, application, timeline<\/p>\n

                                        Related Questions<\/h2>\n
                                          \n
                                        • What is the minimum order quantity?<\/li>\n
                                        • Can you customize samples for my application?<\/li>\n
                                        • How long does shipping take?<\/li>\n<\/ul>\n","protected":false},"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":false},"faq_category":[83],"class_list":["post-3898","knowledge-base","type-knowledge-base","status-publish","hentry","faq_category-commercial-logistics"],"acf":[],"_links":{"self":[{"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/knowledge-base\/3898","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/knowledge-base"}],"about":[{"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/types\/knowledge-base"}],"replies":[{"embeddable":true,"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/comments?post=3898"}],"version-history":[{"count":1,"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/knowledge-base\/3898\/revisions"}],"predecessor-version":[{"id":7849,"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/knowledge-base\/3898\/revisions\/7849"}],"wp:attachment":[{"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/media?parent=3898"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/faq_category?post=3898"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}