{"id":4170,"date":"2026-03-05T18:13:17","date_gmt":"2026-03-05T18:13:17","guid":{"rendered":"https:\/\/hysfsubsea.com\/do-you-provide-technical-support-after-purchase-is-it-free\/"},"modified":"2026-03-06T01:53:17","modified_gmt":"2026-03-06T01:53:17","slug":"do-you-provide-technical-support-after-purchase-is-it-free","status":"publish","type":"post","link":"https:\/\/hysfsubsea.com\/ja\/do-you-provide-technical-support-after-purchase-is-it-free\/","title":{"rendered":"\u8cfc\u5165\u5f8c\u306e\u30c6\u30af\u30cb\u30ab\u30eb\u30b5\u30dd\u30fc\u30c8\u306f\u3042\u308a\u307e\u3059\u304b\uff1f\u7121\u6599\u3067\u3059\u304b\uff1f"},"content":{"rendered":"<h2>\u30af\u30a4\u30c3\u30af\u30a2\u30f3\u30b5\u30fc<\/h2>\n<p>Yes, HYSF provides <strong>free lifetime technical support<\/strong> for all customers. This includes installation guidance, troubleshooting, and product selection advice. Premium support packages available for critical applications.<\/p>\n<h2>Standard Support (Free)<\/h2>\n<h3>What&#8217;s Included<\/h3>\n<ul>\n<li><strong>Email Support:<\/strong> support@hysf-connect.com, 24-48 hour response<\/li>\n<li><strong>Phone Support:<\/strong> Business hours (GMT+8), urgent issues prioritized<\/li>\n<li><strong>Installation Guidance:<\/strong> Step-by-step instructions, videos, diagrams<\/li>\n<li><strong>Troubleshooting:<\/strong> Remote diagnosis of issues<\/li>\n<li><strong>Product Selection:<\/strong> Help choosing the right connector for your application<\/li>\n<li><strong>\u30c9\u30ad\u30e5\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3<\/strong> Access to all manuals, datasheets, CAD files<\/li>\n<\/ul>\n<h2>Premium Support Packages<\/h2>\n<ul>\n<li><strong>Silver ($500\/year):<\/strong> Priority email support (4-hour response), dedicated engineer<\/li>\n<li><strong>Gold ($2,000\/year):<\/strong> 24\/7 phone support, on-site support (2 visits\/year)<\/li>\n<li><strong>Platinum (Custom):<\/strong> Dedicated account team, unlimited on-site support<\/li>\n<\/ul>\n<h2>Self-Service Resources<\/h2>\n<p>Available 24\/7 on our website: installation video library, FAQ database (100+ articles), troubleshooting flowcharts, CAD downloads, community forum.<\/p>\n<h2>\u304a\u554f\u3044\u5408\u308f\u305b<\/h2>\n<p>Technical support: <a href=\"mailto:support@hysf-connect.com\">support@hysf-connect.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>\u30af\u30a4\u30c3\u30af\u30a2\u30f3\u30b5\u30fc \u306f\u3044\u3001HYSF\u306f\u3059\u3079\u3066\u306e\u304a\u5ba2\u69d8\u306b\u751f\u6daf\u7121\u6599\u306e\u6280\u8853\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u3053\u308c\u306b\u306f\u3001\u8a2d\u7f6e\u6307\u5c0e\u3001\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3001\u88fd\u54c1\u9078\u629e\u306e\u30a2\u30c9\u30d0\u30a4\u30b9\u304c\u542b\u307e\u308c\u307e\u3059\u3002\u30d7\u30ec\u30df\u30a2\u30e0\u30fb\u30b5\u30dd\u30fc\u30c8\u30fb\u30d1\u30c3\u30b1\u30fc\u30b8<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[],"tags":[],"class_list":["post-4170","post","type-post","status-publish","format-standard","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/posts\/4170","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/comments?post=4170"}],"version-history":[{"count":1,"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/posts\/4170\/revisions"}],"predecessor-version":[{"id":4234,"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/posts\/4170\/revisions\/4234"}],"wp:attachment":[{"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/media?parent=4170"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/categories?post=4170"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hysfsubsea.com\/ja\/wp-json\/wp\/v2\/tags?post=4170"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}