{"id":4497,"date":"2026-03-12T18:14:34","date_gmt":"2026-03-12T18:14:34","guid":{"rendered":"https:\/\/hysfsubsea.com\/what-is-your-warranty-policy-and-how-do-i-make-a-claim-2\/"},"modified":"2026-03-16T09:08:35","modified_gmt":"2026-03-16T09:08:35","slug":"what-is-your-warranty-policy-and-how-do-i-make-a-claim-2","status":"publish","type":"post","link":"https:\/\/hysfsubsea.com\/ko\/what-is-your-warranty-policy-and-how-do-i-make-a-claim-2\/","title":{"rendered":"What Is Your Warranty Policy and How Do I Make a Claim?"},"content":{"rendered":"<h2>\ube60\ub978 \ub2f5\ubcc0<\/h2>\n<p>2-year warranty on all connectors. Covers: material defects, workmanship, pressure seal failures. Claim: contact support with photos + order number, 24h response, replacement in 1 week.<\/p>\n<h2>\uc790\uc138\ud55c \uc124\uba85<\/h2>\n<h3>Warranty Coverage<\/h3>\n<p><strong>Covered:<\/strong><br \/>\n&#8211; Manufacturing defects<br \/>\n&#8211; Material failures<br \/>\n&#8211; Workmanship issues<br \/>\n&#8211; Pressure seal failures (under rated depth)<br \/>\n&#8211; Corrosion (under normal use)<\/p>\n<p><strong>Not Covered:<\/strong><br \/>\n&#8211; Physical damage (drops, impacts)<br \/>\n&#8211; Improper installation<br \/>\n&#8211; Exceeding rated specifications<br \/>\n&#8211; Normal wear and tear (O-rings)<br \/>\n&#8211; Unauthorized modifications<\/p>\n<h3>Warranty Period<\/h3>\n<p>| Component | Warranty |<\/p>\n<table class=\"wp-block-table\">\n<thead>\n<tr>\n<th>&#8212;&#8212;&#8212;&#8211;<\/th>\n<th>&#8212;&#8212;&#8212;-<\/th>\n<th><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Connector housing<\/td>\n<td>2 years<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Electrical contacts<\/td>\n<td>2 years<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>O-rings\/seals<\/td>\n<td>6 months<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Cable assembly<\/td>\n<td>1 year<\/td>\n<td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>### Claim Process<\/p>\n<p>| Step | Action | Timeline |<\/p>\n<table class=\"wp-block-table\">\n<thead>\n<tr>\n<th>&#8212;&#8212;<\/th>\n<th>&#8212;&#8212;&#8211;<\/th>\n<th>&#8212;&#8212;&#8212;-<\/th>\n<th><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>1<\/td>\n<td>Contact support with photos<\/td>\n<td>Day 1<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>2<\/td>\n<td>Submit warranty claim form<\/td>\n<td>Day 1-2<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>3<\/td>\n<td>HYSF review and approval<\/td>\n<td>Day 2-3<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>4<\/td>\n<td>Replacement shipped<\/td>\n<td>Day 3-10<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>5<\/td>\n<td>Return defective unit<\/td>\n<td>Within 30 days<\/td>\n<td>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>### What We Provide<\/p>\n<p>&#8211; Free replacement unit<br \/>\n&#8211; Prepaid return shipping label<br \/>\n&#8211; Technical support throughout<br \/>\n&#8211; Root cause analysis report<\/p>\n<h2>Contact\/CTA<\/h2>\n<p>Email: support@hysfsubsea.com with order number and photos. Warranty claims processed within 24 hours.<\/p>","protected":false},"excerpt":{"rendered":"<p>HYSF provides 2-year warranty on all connectors against manufacturing defects. Warranty covers material defects, workmanship issues, and pressure seal failures.<\/p>","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4497","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"acf":[],"_links":{"self":[{"href":"https:\/\/hysfsubsea.com\/ko\/wp-json\/wp\/v2\/posts\/4497","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hysfsubsea.com\/ko\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hysfsubsea.com\/ko\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hysfsubsea.com\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hysfsubsea.com\/ko\/wp-json\/wp\/v2\/comments?post=4497"}],"version-history":[{"count":1,"href":"https:\/\/hysfsubsea.com\/ko\/wp-json\/wp\/v2\/posts\/4497\/revisions"}],"predecessor-version":[{"id":4635,"href":"https:\/\/hysfsubsea.com\/ko\/wp-json\/wp\/v2\/posts\/4497\/revisions\/4635"}],"wp:attachment":[{"href":"https:\/\/hysfsubsea.com\/ko\/wp-json\/wp\/v2\/media?parent=4497"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hysfsubsea.com\/ko\/wp-json\/wp\/v2\/categories?post=4497"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hysfsubsea.com\/ko\/wp-json\/wp\/v2\/tags?post=4497"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}