{"id":2445,"date":"2026-01-25T07:17:47","date_gmt":"2026-01-25T07:17:47","guid":{"rendered":"https:\/\/hysfsubsea.com\/?post_type=knowledge-base&#038;p=2445"},"modified":"2026-01-25T07:17:48","modified_gmt":"2026-01-25T07:17:48","slug":"how-do-you-handle-shipping-damage-or-loss","status":"publish","type":"knowledge-base","link":"https:\/\/hysfsubsea.com\/ru\/knowledge-base\/how-do-you-handle-shipping-damage-or-loss\/","title":{"rendered":"How do you handle shipping damage or loss?"},"content":{"rendered":"<p>Your project timeline is our priority.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Prevention:<\/strong> We use heavy-duty export packaging (reinforced cartons\/crates) to minimize risk.<\/li>\n\n\n\n<li><strong>Process:<\/strong> If a box arrives crushed, please sign for it as &#8220;Damaged&#8221; and take photos. Send them to us within 2 days.<\/li>\n\n\n\n<li><strong>Resolution:<\/strong> We do not make you wait for the logistics company to pay out. We re-ship the goods ASAP to keep your project on track, and we deal with the insurance claim on the backend.<\/li>\n<\/ul>","protected":false},"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_acf_changed":true},"faq_category":[83],"class_list":["post-2445","knowledge-base","type-knowledge-base","status-publish","hentry","faq_category-commercial-logistics"],"acf":[],"_links":{"self":[{"href":"https:\/\/hysfsubsea.com\/ru\/wp-json\/wp\/v2\/knowledge-base\/2445","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hysfsubsea.com\/ru\/wp-json\/wp\/v2\/knowledge-base"}],"about":[{"href":"https:\/\/hysfsubsea.com\/ru\/wp-json\/wp\/v2\/types\/knowledge-base"}],"replies":[{"embeddable":true,"href":"https:\/\/hysfsubsea.com\/ru\/wp-json\/wp\/v2\/comments?post=2445"}],"version-history":[{"count":0,"href":"https:\/\/hysfsubsea.com\/ru\/wp-json\/wp\/v2\/knowledge-base\/2445\/revisions"}],"wp:attachment":[{"href":"https:\/\/hysfsubsea.com\/ru\/wp-json\/wp\/v2\/media?parent=2445"}],"wp:term":[{"taxonomy":"faq_category","embeddable":true,"href":"https:\/\/hysfsubsea.com\/ru\/wp-json\/wp\/v2\/faq_category?post=2445"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}