Can I order samples before placing a large order?

إجابة سريعة

Yes! We encourage sample orders before production quantities. Samples available for all standard products and most custom configurations.

Sample Ordering Policy

Who Can Order Samples

• Evaluation and testing purposes
• Prototype development
• Quality verification before production orders
• Research and educational projects

Sample Quantity Limits

• Standard products: Up to 10 pieces per model
• Custom products: 1-3 pieces for evaluation
• Mixed orders: Up to 5 different models per order

Sample Pricing

Standard Products

• 1-2 pieces: List price
• 3-5 pieces: خصم 10%
• 6-10 pieces: 15% discount

Custom Products

• Setup/NRE fee: May apply ($200-500)
• Unit price: Same as production pricing
• Setup fee refund: Credited on orders of 50+ pieces

Sample Lead Time

In-Stock Items

• Processing: 1-2 business days
• Shipping: 3-7 days (express)
• Total: 4-9 days

Made-to-Order Samples

• Production: 2-3 weeks
• الاختبار: 3-5 أيام
• Shipping: 3-7 days
• Total: 3-4 weeks

Custom Configuration Samples

• Engineering: 1 week
• Production: 2-3 weeks
• الاختبار: 1 week
• Total: 4-5 weeks

Sample Request Process

Step 1: Submit Requirements

Email with:

• Product model(s) of interest
• Quantity needed
• Application description
• Required delivery date

Step 2: Receive Quote

We will provide:

• Sample pricing
• Lead time confirmation
• Shipping options and cost

Step 3: Place Order

Confirm order and make payment:

• Payment terms: 100% in advance for samples
• Accepted: Wire transfer, PayPal, credit card

Step 4: Receive and Evaluate

Upon receipt:

• Inspect for damage
• Test per your requirements
• Provide feedback to our team

Technical Support for Samples

Included with Sample Order

• Product datasheets
• Installation instructions
• CAD drawings (on request)
• Email technical support

Additional Support (Available)

• Video call technical consultation
• Custom configuration guidance
• Integration assistance

Sample Shipping Options

Express (Recommended)

• Carriers: DHL, FedEx, UPS
• Delivery: 3-5 business days
• التتبع: Included

Standard

• Carriers: National postal services
• Delivery: 7-15 business days
• التتبع: Limited

Return Policy for Samples

Acceptable Returns

• Defective products (within 30 days)
• Wrong item shipped
• Damaged in shipping

Non-Returnable

• Custom configured products
• Products showing signs of use
• Orders after 30 days

Return Process

• Contact us within 30 days of receipt
• Provide photos and description of issue
• Return authorization will be issued
• Refund or replacement upon inspection

From Sample to Production

After Successful Sample Evaluation

1. Submit production order requirements
2. Sample cost credited on orders over $5000
3. Production lead time: 4-8 weeks typical
4. Volume pricing applies

How to Order Samples

البريد الإلكتروني: info@hysfsubsea.com

Subject: Sample Request – [Your Company Name]

Include: Product models, quantities, application, timeline

أسئلة ذات صلة

• What is the minimum order quantity?
• Can you customize samples for my application?
• How long does shipping take?