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Water ingress: 1) Disconnect power immediately, 2) Rinse fresh water, 3) Dry thoroughly, 4) Do NOT mate wet, 5) Inspect O-rings/seals, 6) Contact support. Never use compromised connector critically.
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Immediate Actions
| Step | Action | Priority |
| —— | ——– | ———- | |
|---|---|---|---|
| 1 | Disconnect all power | CRITICAL | |
| 2 | Retrieve from water | Høy | |
| 3 | Rinse with fresh water | Høy | |
| 4 | Dry externally | Medium | |
| 5 | Do NOT mate or power | CRITICAL | |
| 6 | Contact support | Høy |
### What NOT to Do
– Don’t apply power (short circuit risk)
– Don’t mate connectors (traps moisture)
– Don’t use heat guns (damages seals)
– Don’t ignore problem (corrosion worsens)
Inspection Checklist
– Water droplets inside housing
– Corrosion on pins/contacts
– Damaged or missing O-rings
– Cracks in housing
– Debris in sealing surfaces
When to Replace vs. Repair
Replace: Visible cracks, corroded contacts, repeated ingress, critical use
May repair: Single O-ring failure, minor seal damage, first occurrence
Contact/CTA
Email: [email protected] immediately with photos. Emergency: Disconnect power first!
