What Happens If My Project Requirements Change After Ordering?

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Changes can be accommodated depending on production stage. Before production starts: free modifications. During production: may incur partial costs. After completion: standard return/reorder policy applies. Contact us immediately to discuss options.

Change Policy by Production Stage

Stage 1: Order Confirmed, Production Not Started

• ✅ Specification changes: Free of charge
• ✅ Quantity adjustments: No penalty
• ✅ Delivery date changes: Accommodated when possible
• ⏱️ Timeline impact: Minimal (1-2 days)

Stage 2: Production In Progress

• ⚠️ Minor changes: May be possible with minimal cost
• ⚠️ Major changes: May require partial reorder
• 💰 Cost impact: Depends on materials already purchased
• ⏱️ Timeline impact: 1-3 weeks depending on change

Stage 3: Production Complete

• ❌ Specification changes: Standard return + reorder
• ✅ Additional units: Can be added as new order
• 💰 Cost impact: Full price for new order

How to Request Changes

1. Contact your sales representative immediately
2. Provide order number and requested changes
3. Receive impact assessment (cost, timeline)
4. Approve changes in writing
5. Updated order confirmation issued

Best Practices

To minimize change requests:

• Review all specifications thoroughly before ordering
• Involve all stakeholders in the approval process
• Request samples for testing before bulk orders
• Consider future needs when specifying quantities

Kontakt os

Order changes: orders@hysf-connect.com