What Is Your Warranty Policy and How Do I Make a Claim?

## Quick Answer

2-year warranty covers: material defects, workmanship, pressure seal failures. Claim process: 24h response, replacement in 1 week.

## Warranty Coverage

**Covered:** Manufacturing defects, material failures, workmanship, pressure seal failures
**Not Covered:** Physical damage, improper installation, exceeding specs, normal wear

## Claim Process

1. Contact support with photos (Day 1)
2. Submit claim form (Day 1-2)
3. HYSF review (Day 2-3)
4. Replacement shipped (Day 3-10)

## Contact

Email: support@hysfsubsea.com with order number

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John Zhang

(CEO & Lead Engineer)
Email: info@hysfsubsea.com
With over 15 years of expertise in subsea interconnect technology, I lead HYSF's R&D team in designing high-pressure (60MPa) solutions. My focus is on ensuring zero-leakage reliability for ROVs, AUVs, and offshore instrumentation. I personally oversee the validation of our custom connector prototypes.

Have a complex technical question?

John Zhang

(CEO & Lead Engineer)

With over 15 years of expertise in subsea interconnect technology, I lead HYSF’s R&D team in designing high-pressure (60MPa) solutions. My focus is on ensuring zero-leakage reliability for ROVs, AUVs, and offshore instrumentation. I personally oversee the validation of our custom connector prototypes.

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John Zhang

CEO

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